Trust Center

At SamSETH, we believe that buying jewellery should be as reassuring as it is beautiful.

Every piece is created with a commitment to purity, transparency, quality and customer confidence. We want you to know not only how beautiful your jewellery looks, but also what it is made of, how it is identified and what you are purchasing.

That is why we have created the SamSETH Trust Center—a dedicated space where you can understand the important details behind your jewellery.

01 | 925 STERLING SILVER

Genuine 925 Silver. Clearly Identified.

Our 925 silver jewellery is made to the 925 sterling silver standard, meaning it contains 92.5% silver.

We believe customers should never have to guess what they are buying. Product pages provide relevant information such as silver standard, product weight, dimensions and other applicable specifications.

Because transparency is part of quality.

02 | BIS HALLMARK

Purity Deserves Confidence.

Applicable SamSETH jewellery is BIS Hallmarked through the applicable BIS hallmarking process.

BIS hallmarking provides an important framework for identifying the declared purity of precious-metal jewellery and adds an additional layer of confidence for customers.

We believe your jewellery should carry more than beauty—it should carry confidence.

03 | HUID

Unique Identification. Greater Transparency.

Applicable BIS-hallmarked SamSETH jewellery carries a HUID (Hallmark Unique Identification) number as prescribed under the BIS hallmarking system.

The HUID provides a unique identification associated with the hallmarked jewellery article and enables customers to use the applicable BIS verification facility to check the relevant hallmark information.

YOUR JEWELLERY. YOUR IDENTIFICATION. YOUR CONFIDENCE.

04 | KNOW YOUR JEWELLERY

We Believe You Deserve the Details.

Before you purchase, we aim to provide the information you need to make an informed decision.

Depending on the product, you can find:

925 Silver Standard The declared silver fineness.

Product Weight The stated weight of the jewellery article.

Dimensions The size and measurements of the product.

HUID The unique identification for applicable BIS-hallmarked articles.

Product Images Multiple views to help you understand the design and proportions.

Product Specifications Relevant stone, finish and material information.

No Guesswork. Just Clear Information.

05 | SAMSETH QUALITY CHECK

Before It Reaches You, We Check It.

Jewellery is more than a design. It is a product that you wear, gift and keep.

Our quality-control process is focused on checking applicable aspects such as:

✓ Product appearance ✓ Surface and finishing ✓ Stone setting ✓ Jewellery construction ✓ Clasps and closures, where applicable ✓ Dimensions ✓ Product weight ✓ Final visual inspection

Our objective is simple:

To ensure that the product we dispatch meets our defined quality standards.

06 | REAL PRODUCT PHOTOGRAPHY

What You See Should Help You Know What You Receive.

We believe jewellery should be presented honestly.

Our product pages are designed to provide multiple photographs and, wherever available, videos to help you understand:

Actual design

Size and proportions

Details and finishing

Stone appearance

Product dimensions

How the jewellery looks when worn

Beautiful photography should enhance the product—not hide it.

07 | PRODUCT TRANSPARENCY

Every Detail Matters.

We aim to provide important product information before you make your purchase.

Look for:

MATERIAL 925 Sterling Silver

WEIGHT Product-specific weight

DIMENSIONS Product-specific measurements

HALLMARK BIS Hallmarked, where applicable

HUID Provided for applicable BIS-hallmarked articles

FINISH As specified on the individual product page

STONES As specified on the individual product page

CARE Recommended jewellery-care instructions

08 | AUTHENTICITY & VERIFICATION

Don't Just Take Our Word for It.

We believe customers should have access to appropriate verification information.

For applicable BIS-hallmarked jewellery, customers can use the official BIS verification facility/BIS CARE application to check the HUID and relevant hallmark information.

Your confidence should come from transparency—not just promises.

09 | SECURE SAMSETH PACKAGING

Protected With Care. Presented With Pride.

Your jewellery deserves a premium experience from the moment you place your order to the moment you open the package.

SamSETH jewellery is carefully prepared for dispatch with appropriate protective packaging to help safeguard the product during transit.

Because the SamSETH experience begins before you wear the jewellery.

10 | AFTER YOUR PURCHASE

Our Relationship Doesn't End at Checkout.

We want your experience with SamSETH to continue beyond your purchase.

You can access relevant information about:

Jewellery Care Learn how to store and care for your silver jewellery.

Product Information Keep your product details available for reference.

HUID Information Retain the HUID associated with applicable hallmarked jewellery.

Returns & Exchanges Understand our applicable policies before purchasing.

Customer Support We're here to help when you need us.

11. PRICE TRANSPARENCY

A VERY INTERESTING DIFFERENTIATOR:

WHY DOES THIS JEWELLERY COST ₹1,499?

THE FACTORS BEHIND PRICING:

SILVER + MANUFACTURING + STONES + FINISHING + GOVERNMENT APPROVED HALLMARKING + INHOUSE QUALITY CHECK + PREMIUM PACKAGING + LOGISTICS + CUSTOMER SERVICE

12. SAMSETH TRUST SCORECARD

SAMSETH TRUST CHECK

✓ 925 Silver ✓ BIS Hallmarked* ✓ HUID* ✓ Weight Displayed ✓ Dimensions Displayed ✓ Real Product Images ✓ Care Instructions ✓ Secure Packaging

✓ Lifetime FREE Polishing

THE SAMSETH TRUST PROMISE

BEAUTY YOU CAN SEE.

INFORMATION YOU CAN VERIFY.

QUALITY YOU CAN CONFIDENCE IN.

At SamSETH, we don't believe trust should be an afterthought.

That's why we focus on giving you:

925 SILVER

A clearly identified sterling silver standard.

BIS HALLMARK

Applicable jewellery hallmarked through the BIS system.

HUID

Unique identification for applicable hallmarked articles.

TRANSPARENCY

Clear product information to help you make informed decisions.

QUALITY

Attention to product finishing and quality checks.

CUSTOMER CARE

Support before, during and after your purchase.

YOUR JEWELLERY. YOUR CONFIDENCE.

SamSETH 925 Silver Jewellery

AUTHENTICALLY IDENTIFIED. BEAUTIFULLY DESIGNED. MADE TO MAKE YOU SHINE.

[ VERIFY YOUR HUID ] [ EXPLORE 925 SILVER ] [ VIEW OUR COLLECTION ]

SMALL FOOTNOTE FOR THE WEBSITE

BIS hallmarking and HUID information apply to products that are hallmarked under the applicable BIS requirements. HUID is a unique identification associated with a hallmarked jewellery article within the BIS hallmarking system. Customers should use the applicable official BIS verification facility for verification