Your Privacy Matters

Privacy Policy

Last updated: August 2026

This Privacy Policy explains how your personal information is collected, used and shared when you visit or purchase products from our website (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, the websites or search terms that referred you, and how you interact with the Site. We call this “Device Information”, collected through:

  • Cookies — data files placed on your device, often with an anonymous unique identifier.
  • Log files — which track activity on the Site and collect your IP address, browser type, ISP, referring/exit pages and date/time stamps.
  • Web beacons, tags and pixels — electronic files used to record how you browse and use the Site.

When you make or attempt a purchase, we collect your name, billing address, shipping address, payment information, email address and phone number. We do not retain your credit card or other payment details. We call this “Order Information”. Together, Device Information and Order Information are referred to as “Personal Information”.

How We Use Your Personal Information

We use Order Information to fulfil your orders — processing payments, arranging shipping and providing invoices and order confirmations. We may also use it to:

  • Communicate with you via SMS, email, WhatsApp, RCS and other channels;
  • Review and screen orders for possible risk or fraud; and
  • Share information, promotions or advertising related to our products and services.

We use Device Information to help identify potential risks and fraud (particularly your IP address) and to improve and optimise our Site, including analytics on how customers browse and the effectiveness of our marketing.

Sharing Your Personal Information

We may share your Personal Information with trusted third parties who help us operate our business — for example, our website platform and hosting providers, delivery and logistics partners such as Delhivery, and analytics services such as Google Analytics. We may also share information when required to comply with applicable laws, respond to lawful requests, or protect and enforce our rights.

Behavioural Advertising

We may use your Personal Information to show you targeted advertisements or marketing communications we believe are relevant to you. You may opt out of targeted advertising through the relevant advertising platform’s settings and available opt-out mechanisms.

Do Not Track

Please note that we do not alter the Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. To exercise this right, please contact us using the details below. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order, we retain your Order Information in our records unless and until you request that we delete it.

Changes

We may revise this Privacy Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons.

Contact Us

For questions about our privacy practices, or to submit a complaint, please contact our Grievance & Nodal Officer:

SamSETH 925 Silver Jewellery
Grievance & Nodal Officer
Email: samseth925silverjewelery@gmail.com
Address: 17, Shankheshwar Society, Behind Kalptaru School, Subhashbridge, Keshavnagar, Ahmedabad – 380027, Gujarat, India